Contact

Three routes, so nothing lands in the wrong inbox.

A vulnerability report, a regulator's letter and a pricing question are three different urgencies. They get three different addresses.

The platform

Questions about running a programme on XEX: what it does, what it costs, whether your compensation plan fits what the engines compute, and how an integration would work. An engineer answers the technical half.

[[ To be supplied — operator sales and support address ]]

Security disclosure

Vulnerability reports. We will confirm receipt and tell you what we are doing about it. There is no bug-bounty programme and no payment is offered — that is stated up front rather than discovered after the work. Please test against a free sandbox rather than a live tenant's workspace.

[[ To be supplied — security disclosure address ]]

Legal and compliance notices

Notices, data-protection requests, law-enforcement and regulator correspondence, and complaints about a programme running on the platform that you have already raised with its operator.

[[ To be supplied — legal and compliance address ]]

About a programme, not about the platform

If your question is about a specific programme — a package, a payout, a figure you disagree with — the operator of that programme is the right first stop, not XEX. Programmes are operated by independent companies, and the platform is not a party to your agreement with one. The portal's dispute route puts a disagreement on the record with the operator who can actually resolve it. What joining a programme means.